This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No help from customer service

251245
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-07-2024 12:35

on ‎04-07-2024 12:35

Been trying to access my account but I’m getting no help. I’ve been logged out and when trying to sign back in it says we can’t send u anymore verification codes. The live chat is extremely useless I keep getting redirected to the app which I’ve stated doesn’t work or getting my conversation ended. I wanted access to priority as I’m trying to buy tickets but clearly I won’t be able to. I didn’t realise when I was receiving text messages my data was probably used as I’m out of the country which I completely didn’t realise and probably would’ve been charged for around 20 texts from 02 that have got me nowhere. 

Message 1 of 2
347 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎04-07-2024 12:42

on ‎04-07-2024 12:42

@251245 

All ways to contact here Guide: How to find help & contact O2 

Try messaging on social media.

Texts are free to receive and do not use data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
342 Views
0 Kudos
Top Kudoed Authors
View All
Top