Disney+ free 6 month code not working

[Matt696969]

My disney + free 6 month code isnt working.

The virtual assistant doesnt understand my question and the supposed to an agent area just takes me to irrelevant information.

Any help would be much appreciated.

Matt

[Cleoriff]

@Matt696969    Check this guide Guide: Adding and removing O2 Extras . If it still doesn't work, I'll ask @O2Lisa  to take a look for you.

[O2Lisa]

Morning all, thanks for the tag @Cleoriff 😊

I'll message you privately @Matt696969 and look in to this for you.