on 07-08-2021 12:59
Hi I've just checked my bill and can't see my family plan, has it been removed, it appears I'm paying full price for both mine and my wife's phone, can anyone assist?
on 07-08-2021 15:18
If you have upgraded, changed tariff or come to the end of your minimum term, you must re apply for it.
Guide: O2 Open & Friends and Family discounts - How to sign up
Family plan is now called "multisave" https://www.o2.co.uk/Multisave