cancel
Showing results for 
Search instead for 
Did you mean: 

Why has my family plan been removed

simontrotter
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi I've just checked my bill and can't see my family plan, has it been removed, it appears I'm paying full price for both mine and my wife's phone, can anyone assist? 

Message 1 of 2
510 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152088 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@simontrotter 

If you have upgraded, changed tariff or come to the end of your minimum term, you must re apply for it.

Guide: O2 Open & Friends and Family discounts - How to sign up 

Family plan is now called "multisave" https://www.o2.co.uk/Multisave

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
505 Views