Re: upgrade

kerg · ‎20-11-2024

Hi I would like to upgrade i have that option new phone new sim in basket

as a second phone for my daughter. ...however I would still like to keep my old sim contract that I have now for me is that an option

Enlli · ‎20-11-2024

As customers we can't help here

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,

Or you can call them on 0800 081 0255, free from any phone or landline

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎20-11-2024

If you UPGRADE the new phone and sim retain your number

You can then get a sim only from the likes of USwitch and put that in the new phone

That way you you can simply carry on using your current phone and sim

O2