email address confirmation

[rbourner]

As part of a Virgin deal I have received a SIM card ending 7011. I've received an email asking for confirmation of my email address but the number at the top of the email shows my contact number as 1112.

I cannot receive the OTP

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2