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e mails about new order

Josephine2
Level 1: Joiner
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 I keep getting e mails saying thank you for your order, and another one saying we have made the changes you requested. I  did not order anything. I have phoned 02 twice to resolve this issue and I am still getting the e mails. Can someone help.

Josephine Vaughan

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Enlli
Level 69: Guiding Light
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We are all customers here and can't explain 

Similar messages went out recently and it was a system error.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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