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broken phone

Scoosh
Level 1: Joiner
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How can I sign in to myo2 when my phone is broke and I can't receive a code? There isn't an option to input another number

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MI5
Level 94: Supreme
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@Scoosh 

Put your sim in another phone if using a plastic sim or contact O2 to add another number for verification.

Guide: How to find help & contact O2 

https://community.o2.co.uk/t5/My-O2/OTP-OTAC-to-Log-in-to-MyO2/m-p/1719280

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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