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Locked account

Tj05
Level 1: Joiner
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I entered a wrong code and locked myself out of my account, I need help to unlock my account please

Message 1 of 9
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8 REPLIES 8

MI5
Level 94: Supreme
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@Tj05 

What account?

Which phone?

Not enough info to help, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
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TallTrees
Level 52: Innovator
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Hi @Tj05

Get all the details you can then 

Contact o2 customer services 

Here 

Guide: How to find help & contact O2 

You can contact o2 on social media 

Contacting O2 on Social Media:

We are active across all the main Social channels and you can get help from us on each of these:



HAPPINESS IS BEE SHAPED

Message 3 of 9
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MI5
Level 94: Supreme
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Won't be able to help if they're locked out of their phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
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TallTrees
Level 52: Innovator
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Locked out of phone! who does that! 🤣

@MI5 



HAPPINESS IS BEE SHAPED

Message 5 of 9
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MI5
Level 94: Supreme
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Lots of people who forget passcodes etc.

Ah yes, I remember now slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
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Cleoriff
Level 94: Supreme
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@MI5 wrote:

Lots of people who forget passcodes etc.

Ah yes, I remember now slight_smile


😂Old age catches up with us all at some time. 😉

Veritas Numquam Perit

Girl in a jacket
Message 7 of 9
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MI5
Level 94: Supreme
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Registered:

Wasn't me who forgot my login 😂

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
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Cleoriff
Level 94: Supreme
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@MI5 wrote:

Wasn't me who forgot my login 😂


Must have been me then.....when I bought that phone off you, years ago. 🤣

Veritas Numquam Perit

Girl in a jacket
Message 9 of 9
34 Views