I have a basic / dummy Nokia phone and that’s in my name already but for other phone in my life, the number in my iPhone, it’s in mum’s name. The mobile number in the iPhone I don’t want to keep in her name forever. It makes no sense to have it in her name, I’m 30 years old now. I want to take ownership of the number then, just like the number used my basic phone, the number in the iPhone will also be in my name.
i’m going to setting up an additional connection, a connection on top of the number that’s already in my name. I’ll be doing that in store. I’ll obviously be getting a temporary number, I know this, I know it’s part of the process. But will the transfer of ownership take less than 24 hours or less? I hope so because I don’t want to be stuck with a temporary mobile number for longer than necessary. I know mother will need to be on the line to customer services, just so she can grant permission for her account to be closed down and for the number to be moved over to the additional connection.
Call centre agents have been telling me 24 hour is a guideline and there’s been some optimism that it could take just a few hours or even less than half an hour. The shorter amount of time it takes, the better for me.
For your information, the number used in the iPhone that’s in mother’s name, it’s out of contract, it’s just a basic 30 day rolling contract. It has been for over a year.
