cancel
Showing results for 
Search instead for 
Did you mean: 

The new 'My O2' Android app

Oxygen87
Level 13: Prompter
  • 268 Posts
  • 75 Topics
  • 5 Solutions
Registered:
I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called 'Aura' where you speak to it to find out things about your account. You can also exchange live messages with an O2 customer service agent on this new app. Still finding my way through. There's still some features that need ironing out a bit but cool new app either way. slight_smile
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 1 of 65
6,673 Views
64 REPLIES 64

Oxygen87
Level 13: Prompter
  • 268 Posts
  • 75 Topics
  • 5 Solutions
Registered:
The O2 Community is also directly accessible from this app without having to leave it.
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 2 of 65
2,784 Views

Anonymous
Not applicable

Aura isn’t new. It was brought out in the now short lived defunct O2 Ask app

Message 3 of 65
2,749 Views

Oxygen87
Level 13: Prompter
  • 268 Posts
  • 75 Topics
  • 5 Solutions
Registered:
Ah, ok. I've only been back with O2 since April. I probably missed that app while I was with EE.
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 4 of 65
2,740 Views

liggerz87
Level 20: Radiant
  • 1279 Posts
  • 102 Topics
  • 15 Solutions
Registered:
I still have the old app lol
Message 5 of 65
2,610 Views

Cleoriff
  • 128392 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

@liggerz87 wrote:
I still have the old app lol

Just update via Google Play...

Veritas Numquam Perit

Girl in a jacket
Message 6 of 65
2,599 Views

pgn
Level 77: Grand Master
  • 40324 Posts
  • 246 Topics
  • 1814 Solutions
Registered:

@Cleoriff wrote:

@liggerz87 wrote:
I still have the old app lol

Just update via Google Play...


Or not... yahoo

Message 7 of 65
2,590 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

@pgn wrote:

@Cleoriff wrote:

@liggerz87 wrote:
I still have the old app lol

Just update via Google Play...


Or not... yahoo


Not yet anyhows...victory

Message 8 of 65
2,580 Views

gmarkj
Level 67: Unsung hero
  • 12949 Posts
  • 95 Topics
  • 1174 Solutions
Registered:
Nor me...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 9 of 65
2,567 Views

Cleoriff
Level 94: Supreme
  • 128392 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

No idea why not? It works just the same... for me anyway...yahoo

Veritas Numquam Perit

Girl in a jacket
Message 10 of 65
2,565 Views