Re: My sim stop working

Daniela93 · ‎10-11-2023

I spoke someone today about upgrading but now cant get any text or calls and cant get code sign the phone Contract.

MI5 · ‎10-11-2023

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

You can also go in store but take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎11-11-2023

@Daniela93

If you have not yet upgraded, I am sure that the staff at your local O2 retail store would be very pleased to assist you :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

MI5 · ‎11-11-2023

Yes, as I said.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎11-11-2023

@MI5

So you did, my apologies.

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