Leave o2

[Paul37]

Hello
On November 16, I called O2 to end my contract. 
They told me that my number would work for about a month and then it would stop. 
On November 16 I resigned, on November 19 I paid a monthly subscription. 
It's December and they text me that I have to pay again in 5 days .... 
What's going on? how many monthly subscriptions do I have to pay? 
I paid a whole month ahead after resignation
Thanks

[jonsie · Accepted solution]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Best option is to call again

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