I phone 16

[Robert14]

Haven’t got my new phone it got sent back to o2 and haven’t heard anything back from o2 yet 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[TallTrees]

Hi @Robert14 

Have you contacted customer services about the return?

Here are a list of contact numbers including social media if that is OK with you. Apparently social media are quite good. Keep in contact to ask about the phone.

Guide: How to find help & contact O2