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Huawei p30 pro like new offer

Christine5
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On my phone i have an offer for the huawei p30 pro like new with 8gb, no upfront cost and £26 a month, when i go to check out it seems i cant keep my existing number.  Any ideas on ways round this?I cant see in the t&c anything about new customers only.  I cant find this offer on the laptop under my account.  No way of contacting o2 either to discuss!

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MI5
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@Christine5 

Just choose it as an upgrade and you will keep your number automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Christine5
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If I set it up as an upgrade it doesn't have the extra offers so costs more, has upfront costs and less data
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jonsie
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In that case you would have to call CS after and as to migrate

or do a sim swap as it will come with another number

Guide: Coronavirus Community Help and Support 

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Christine5
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Thank you, ill give it a go and hope they swap my number!  too much hassle to try to change my number when ive had it for years and years!  thanks for your help

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