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Device ID

Rolandy
Level 1: Joiner
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Hi to all. How do I edit my device model in the your device box in O2 app information from Galaxy S9+ to Galaxy S23 Ultra.

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Oxonian
Level 37: Blazing a Trail
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@Rolandy 

 

Does the Guide: My O2 App answer your question ?  

 

That guide is amazingly detailed ! 

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Enlli
Level 69: Guiding Light
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Mine automatically updated after a few weeks

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Rolandy 

Some update automatically quickly, others take longer and some never update.

Makes no difference at all either way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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