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The O2 App sometimes gets a bit mangled, but you should be able to access it via a web browser: https://accounts.o2.co.uk/signin
If still no joy, it could be that you are being moved to the new 360 billing system, which means it will be tomorrow before things come back for you, @Paulina2611
Direct link to change your address here: https://www.o2.co.uk/help/account-and-billing/changing-personal-details
Failing that, reach out to O2 on one of the recognised social media channels, details in the link just below this post. Good luck!
- 39940 Posts
- 245 Topics
- 1797 Solutions
The O2 App sometimes gets a bit mangled, but you should be able to access it via a web browser: https://accounts.o2.co.uk/signin
If still no joy, it could be that you are being moved to the new 360 billing system, which means it will be tomorrow before things come back for you, @Paulina2611
Direct link to change your address here: https://www.o2.co.uk/help/account-and-billing/changing-personal-details
Failing that, reach out to O2 on one of the recognised social media channels, details in the link just below this post. Good luck!
