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Cancellation of numbers

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Beata1977
Level 1: Joiner
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on ‎24-08-2021 07:52 - last edited on ‎24-08-2021 08:23 by Moderator

on ‎24-08-2021 07:52 - last edited on ‎24-08-2021 08:23 by Moderator

Cancellation of numbers. I would like to give up two phone numbers because I have returned to Poland for good. What should I do? I've already sent an email but I was told they couldn't do it.

xxxxx xxxxx

xxxxxxxxxxx I don't use this number anymore email. xxxxxxx@xx.xx 

 

[mod edit: please do not post personal information on the public board. Thanks!]

 

 

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MI5
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on ‎24-08-2021 07:58

on ‎24-08-2021 07:58

@Beata1977 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152042 Posts
  • 651 Topics
  • 28915 Solutions
Registered:

on ‎24-08-2021 07:58

on ‎24-08-2021 07:58

@Beata1977 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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