Solved: Cancel extra

Mi1 · ‎15-09-2020

Can i cancel my extra on My 02 without having to phone anyone

MI5 · ‎15-09-2020

Yes you can.

Just click the + sign beneath your extra in your MyO2 and then click on "Manage"

Next, turn off the auto renew.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-09-2020

@Mi1

Yes you can.

Just click the + sign beneath your extra in your MyO2 and then click on "Manage"

Next, turn off the auto renew.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-09-2020

Go into My O2 and find your EXTRAS.

Click on the + sign which open a drop down box. You will then be able to cancel by turning off Auto Renew. You can do this 30 days after getting your extra.

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