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Payment refusal

ScottyCraig96
Level 1: Joiner
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Would like to ask for my bill not to come out this month as I have had no signal where i live for over a week and I've quite an expensive contract
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MI5
Level 94: Supreme
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@ScottyCraig96 

You will still get your bill but you can call O2 to ask for a goodwill credit for the days you are without service.

You should do this once your service has been restored.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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