Can't call out

poppyred · ‎30-03-2023

I am late paying my bill.i can't call out but I need to speak to someone

MI5 · ‎30-03-2023

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call for free Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

poppyred · ‎30-03-2023

Thats the thing I can't call out because they have restricted my phone

Enlli · ‎30-03-2023

Then you will have to message them

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

But as you have Internet access the Skype method posted will work

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎30-03-2023

@poppyred wrote:
Thats the thing I can't call out because they have restricted my phone

@poppyred

You can call using Skype as per the link I posted above, or borrow a phone off someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎31-03-2023

Did you get in touch with customer service @poppyred?

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