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MarcinP
Level 1: Joiner
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My O2 app isn't working 

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pgn
Level 77: Grand Master
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If you can log in via a browser to https://accounts.o2.co.uk/  then uninstall app, reboot phone and reinstall app. If it still does not work, give it a few days, use the Web browser version meantime.

If the Web access is also not working, reach out to O2 via Social Media, the link just below has the ways to do this. Good luck, @MarcinP.

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Enlli
Level 69: Guiding Light
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Neither is my App at the moment. 

Web working OK

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 37: Blazing a Trail
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@Enlli 

App seems to be quite unpredictable today. Seems to work about half of the time !   

Message 4 of 4
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