This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

sign up problem

slowsandal
Level 1: Joiner
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎30-06-2024 21:21

on ‎30-06-2024 21:21

why does signing up to this site not work if connected to a VPN

Screenshot 2024-06-30 211129.png

Message 1 of 12
906 Views
0 Kudos
11 REPLIES 11

MI5
Level 94: Supreme
  • 151799 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎30-06-2024 22:40

on ‎30-06-2024 22:40

Probably some kind of security feature.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
755 Views
0 Kudos

slowsandal
Level 1: Joiner
In response to MI5
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎01-07-2024 00:02

on ‎01-07-2024 00:02

well i have to use a vpn for security because my wifi is unsecure

Message 3 of 12
742 Views
0 Kudos

Bambino
Level 86: Prestigious
  • 24400 Posts
  • 1059 Topics
  • 3819 Solutions
Registered:

on ‎01-07-2024 00:44

on ‎01-07-2024 00:44

@slowsandal I've tried to log in using a VPN in the past and have been unable to do so. It's obviously something O2 doesn't like. Don't know the reason why.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 12
715 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎01-07-2024 09:31

on ‎01-07-2024 09:31

@slowsandal 


What IP is your VPN giving?, as if it is a non UK IP, the o2 website has never liked it.. So try setting your VPN to use a UK based IP.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 12
679 Views
0 Kudos

slowsandal
Level 1: Joiner
In response to madasaf1sh
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎01-07-2024 09:53

on ‎01-07-2024 09:53

i have it set to uk, once i had created the account i am able to log in using a vpn, it just wont create an account while using a vpn

Message 6 of 12
677 Views
0 Kudos

Enlli
Level 69: Guiding Light
In response to slowsandal
  • 8911 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎01-07-2024 10:17

on ‎01-07-2024 10:17

The best way to create an account is by using mobile data on the phone / SIM the account will refer to.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 7 of 12
674 Views
0 Kudos

slowsandal
Level 1: Joiner
In response to Enlli
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎01-07-2024 10:47

on ‎01-07-2024 10:47

that was not possible in this case because the reason i joined is to make a complaint about the mobile data not working in my area

Message 8 of 12
667 Views
0 Kudos

Enlli
Level 69: Guiding Light
In response to slowsandal
  • 8911 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎01-07-2024 10:53

on ‎01-07-2024 10:53

Just turn the VPN off while you register. Can't see it being a problem in the time it takes to do that.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 9 of 12
662 Views
0 Kudos

slowsandal
Level 1: Joiner
In response to Enlli
  • 17 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎01-07-2024 12:14

on ‎01-07-2024 12:14

thats what i had to do but it is a security risk, it only takes seconds to hack

Message 10 of 12
652 Views
0 Kudos
Top Kudoed Authors
View All
Top