Solved: microsoft lumia 640 xl

Anonymous · ‎21-11-2015

I have a microsoft lumia 640 xl, it say on the screen 3g and 4 bars of signal and it won't make calls, very frustrating. Also I am about a mile away from 2 ariels, any suggestions please.

Anonymous · ‎23-11-2015

thanks for the help I've tried all of the above and bill is paid. sorry didn't answer sooner internet down, just got it back. so phone has now been returned.

MI5 · ‎21-11-2015

Have you got credit or paid your bill?

Have you tried turning off/on?

Check if anyone else is having problems on o2 too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-11-2015

Hi @Anonymous
If you could answer MI5's questions I'm sure the community members will be able to help you.

Anonymous · ‎23-11-2015

thanks for the help I've tried all of the above and bill is paid. sorry didn't answer sooner internet down, just got it back. so phone has now been returned.