cancel
Showing results for 
Search instead for 
Did you mean: 

USwitch Upgrades

Enlli
Level 69: Guiding Light
  • 9403 Posts
  • 78 Topics
  • 1863 Solutions
Registered:

The sight is still showing  the current price and mentioning the April rise but the Cost Breakdown is showing price from April only.

No sign as yet of any major changes

1000007038.png

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 1 of 19
525 Views
18 REPLIES 18

madasaf1sh
Level 78: King of Kings
  • 12283 Posts
  • 75 Topics
  • 3254 Solutions
Registered:

Sounds like uSwitch are pulling a switchearoo 🤣

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 19
385 Views

jonsie
Level 94: Supreme
  • 96277 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

I'm eagerly awaiting a promising deal but I'm guessing there will be an increase on the base £8 possibly up to £9 which is sill an 80p saving

Message 3 of 19
379 Views

Enlli
Level 69: Guiding Light
  • 9403 Posts
  • 78 Topics
  • 1863 Solutions
Registered:

I'm wondering if it ties in with this post

https://community.o2.co.uk/t5/Pay-Monthly/Just-adding-a-line-price-isn-t-what-I-agreed/m-p/1783137#M...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 19
376 Views

jonsie
Level 94: Supreme
  • 96277 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

Very possibly

It's not long to wait now because I don't want to pay £9.80 for a declining network with a p*ss-poor customer service

Message 5 of 19
373 Views

pgn
Level 77: Grand Master
  • 40737 Posts
  • 247 Topics
  • 1830 Solutions
Registered:

@jonsie wrote:

...network with a p*ss-poor customer service


"with a (very expensive £1M/day) p*ss-poor customer service" 🙄

Message 6 of 19
298 Views

Cleoriff
Level 94: Supreme
  • 129161 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

@Enlli wrote:

I'm wondering if it ties in with this post

https://community.o2.co.uk/t5/Pay-Monthly/Just-adding-a-line-price-isn-t-what-I-agreed/m-p/1783137#M...


It looks as if they are using delaying tactics to close any 'loopholes'?

Veritas Numquam Perit

Girl in a jacket
Message 7 of 19
265 Views

pgn
Level 77: Grand Master
  • 40737 Posts
  • 247 Topics
  • 1830 Solutions
Registered:

Asked uSwitch Customer Support this just now, using screenshot from the link above by @Enlli - as today you see

1000040715.png

Yet:

1000040716.png

And O2 charge the +£1.80 price from the get-go, IE in March. Swingeing b'stids 😱

 

 

Message 8 of 19
256 Views

Enlli
Level 69: Guiding Light
  • 9403 Posts
  • 78 Topics
  • 1863 Solutions
Registered:

Yep. Which means the USwitch headline price is misleading (nice way to put it)

The first charge should be pro rata.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 9 of 19
242 Views

pgn
Level 77: Grand Master
  • 40737 Posts
  • 247 Topics
  • 1830 Solutions
Registered:

Exactly the term I used, without the pro-rata bit, @Enlli 

UswitchEmail.png

Typos all mine, Otto Krekt in fine form today 🤣

Message 10 of 19
234 Views