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Still no response

RoRo-C
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on ‎12-07-2023 15:01

on ‎12-07-2023 15:01

Why am I not receiving updates from customer services after logging an issue over 2 weeks ago 🤷‍♀️ 

Have called back numerous times and am promised a call back yet nothing. 

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madasaf1sh
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on ‎12-07-2023 15:07

on ‎12-07-2023 15:07

@RoRo-C 


As this is NOT customer services, and we dont know why.. as this is a Customer to Customer Forum... 


You will have to call o2 on 202 or 0344 809 0202 and ask them why you haven't had an update.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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RoRo-C
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on ‎12-07-2023 15:33

on ‎12-07-2023 15:33

Trying every option I can to get a response from someone!!! 

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RoRo-C
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on ‎12-07-2023 15:37

on ‎12-07-2023 15:37

Also, do you not think I’ve tried calling them always get a MANAGER WILL CALL YOU BACK! 
has anyone else had issues like this where a complaint is not dealt with….?

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