Re: Praise for support on Chat

Zoro · ‎08-11-2022

I should like to register my gratitude to Harry who helped me on the 7th Nov 2022 around mid day. Harry picked my request for chat and assisted me to upgrade my contract. Despite the lengthy process he showed patience understanding and kindness. I couldn’t save the chat or leave feedback and took me some time to get to this page to leave this note of thanks. Thank you Harry for your help you are a star. May I suggest to O2 to have a menu item for Praise next to the item on Complaints.

MI5 · ‎08-11-2022

@Zoro

We have an area of the forum here https://community.o2.co.uk/t5/Discussions-Feedback/bd-p/4

Our admin team will move the post for you and feedback to the employee.

@Martin-O2 @RafaC

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎08-11-2022

Agree wholeheartedly @Zoro

Great idea glad you are happy 😊

HAPPINESS IS BEE SHAPED

RafaC · ‎09-11-2022

Nice to read about your interaction with Harry, @Zoro.

I will drop you a PM to get more info about it.

Thanks for the tag @MI5