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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35484 Views
  • 45 replies
  • 6 kudos

My account was hacked, Iphone orders placed.

Dear all,Be alert if you receive calls from 0330 074 9418, 0333 090 5694.Be alert if you received an email from O2@02upgrade.com (Note this email has (0)Zero not O)2 new phones got delivered at my address, I received a call immediately after DPD deli...

Samsung s22

On my 4th week of waiting for my Samsung s22 it's getting abit of a joke now to be honest.......anybody else still waiting?

GemmaB22 by Level 1: Joiner
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S21 Ultra update

There are some significant changes to the latest build of the software. The cameras have been improved software wise. Selectable scratch disk/page file which acts as extra memory when your on-board ram is lacking. So 12 can be 16gb or whatever alloca...

Falkland fountain s21 ultra wide (1).jpg
anticpated by Level 30: Meditator
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  • 1 replies
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Basic phones for calls or texts only

Hi there, Does anyone know best/cheap phones to purchase for calls or texts only with a top up sim and no contract? I've tried to speak to a human being at O2 but not having any luck! Any help would be appreciated. Sarah

Anonymous by Not applicable
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  • 4 replies
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Resolved! Premium texts from 85222

Hi everyone, Just wanted to let you know of the flaw in O2 pay as you go service. My account balance was deducted for receiving unsolicited text from 85222. It resulted in straight deduction of 1.5 pounds. The O2 chat support was of little help. My q...

Anonymous by Not applicable
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O2 Signal

What is going on with the signal? I am in what used to be a perfect 4G area now I'm lucky if I get 2 bars on my signal strength. O2 say there is nothing wrong with their network so if that is true what's happened to the signal?

Gaz124 by Level 1: Joiner
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Rubbish 02. I’m fuming with them

I am seriously fuming with o2. I feel like I have been ripped of from day one until the end of this contract. I for one am glad to see the back of this network who in my opinion do not deserve the custom. I have been a loyal customer of 02. O2 bring ...

Sdn by Level 1: Joiner
  • 1956 Views
  • 2 replies
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Disgusting price rises

Hi,i just got a text telling me o2 are puttin gup my bill 7.8% to your annual charges fee of 3.9%,total increase of 11.7%,you are just explioting people now,using the world situation to your advance to raise peoples bill,should be ashamed

skipman by Level 1: Joiner
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  • 3 replies
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Fraudulent telephone numbers to watch out for!

Watch out for the following telephone numbers, do not answer them, they are fraudulent... 0144 809 0202 and 0344 809 0202 They also send text messages from O2, by what I am told is "spoofing the number" so it really looks like the text messages are f...

TTT1 by Level 1: Joiner
  • 1391 Views
  • 1 replies
  • 2 kudos