O2 delivery delay

[Deliverydelays]

This is an update for all of the ppl waiting for their phones to be delivered, just like me... my phone has just been delivered!!!!!!!!!! Shocker!!!!! After placing my order on 2nd Dec, and being fobbed of ever since with excuses, it has finally arrived.. keep an eye on your text messages from dpd guys!!! I hope you all get what you're owed too!! Merry Christmas 🎅🏼 🎄 

[Cleoriff]

@Deliverydelays 

Yes the delay was caused by a chemical leak at an O2/VM warehouse. It's been closed for days to allow the ammonia to disperse.

All sorted now obviously. Enjoy your new phone !

[gsmith45]

Welcome to the next queue.  After a similar wait to get my new iphone I am now in day 4 of waiting for my number to be ported over.  Process seems to be stuck - my new phone thinks the "keep" number has ported but the network still thinks it's the temporary number, so I'm stuck in the middle.  I've lost imessage and FaceTime etc when i'm away from wifi, and it's been very inconvenient.  Helpdesk is useless and have promised the last 2 days that all will magically be sorted at 5pm.  I don't know why they advertise "within a day" transfer-in times, when the process doesn't even seem to be managed. 

[Kel123_]

@Deliverydelays Did you get a message to say it was out for delivery today before DPD contacted as well or did it just arrive? Unfortunately, still waiting for my phone.

Glad you have your order now

[Enlli]

@gsmith45 It would be better to have kept to the thread on porting problems, rather than posting here. The two are not related and quite frankly porting problems are not new

[Sali]

Congrats! Im still waiting for mine from 30Th but its getting delivered by DHL and there is an update-  its on its way! Got no response from them but i checked the tracking and its been updated. Would be worth to check the tracking rather for them to email you with an update 

[Liley]

I'm still waiting after ordering on 4th Decemeber. Phone is a christmas present keep speaking to o2 they just keep saying it's priority and will be with us in a couple of days 😡

[Shazlouisseee]

Did you get an email from them too? As I don’t have accsess to the number I’m upgrading as it got stolen 

[pgn]

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@Shazlouisseee wrote:

Did you get an email from them too? As I don’t have accsess to the number I’m upgrading as it got stolen 

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Did you report your phone as stolen, @Shazlouisseee - as explained here: Guide: Lost or Stolen O2 Device? - How to Report it 

That makes sure your number is not used without your knowledge, racking up charges you will have to pay for...

[Stacey221986]

Anybody order on the 13th dec who has received there order? I'm waiting on 2 ipads both christmas presents for my kids. Looking like there going to be disappointed!!