O2 Mobile Coverage

[Anonymous]

Hi

The O2 coverage did improve about 4mths ago.  However in the last 10 days something is amiss and the coverage has become worse.  I have spoken to other O2 users who have similar feedback, hence I am giving some feedback, otherwise how will you know.

The area is approximately 8 miles SE of Oxford

[Cleoriff]

Hi @Anonymous Check your network status here http://status.o2.co.uk/

Edited to add this guide...http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

You can also download the Network app http://www.o2.co.uk/apps/my-network

All should let you know what's going on...

[MI5]

You need to report it through the status check page or the My Network app.
Unless one of the community heads sees this ( @Toby ) it will not be reported from here.

[Curr946]

Iirc can't you report a fault via that app

[MI5]

Yes, that's why I said "report" it through the app......

[Toby]

Hi @Anonymous,

Has it improved today since you posted here? Welcome to the community!

[adamtemp64]

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@Curr946 wrote:
Iirc can't you report a fault via that app

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http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

[Cleoriff]

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@adamtemp64 wrote:

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@Curr946 wrote:
Iirc can't you report a fault via that app

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http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

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Which is why I included the link. In fact I put every network link I could find 

[jonsie]

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@adamtemp64 wrote:

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@Curr946 wrote:
Iirc can't you report a fault via that app

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http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

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And always has done so anyone with the app would know that or should know.

[adamtemp64]

Just spotted the "my network app" is not available on a windows phone only andriod or ios devices