cancel
Showing results for 
Search instead for 
Did you mean: 

Community Support/Dundee United Community Trust

Duct
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I'm part of the Dundee United Community Trust, which is the official charity of Dundee United Football Club. I'm looking to speak with someone at O2 about how O2 could support our community. The Trust works with those who need our support in Dundee and the surrounding area. In particular people with a disability, those living in isolation and families living in poverty. For them access to mobile and internet is so important, but for many it is a struggle. Can O2 help us.

Message 1 of 8
116 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

@Duct 

https://www.o2.co.uk/national-databank

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
113 Views

madasaf1sh
Level 78: King of Kings
  • 12384 Posts
  • 79 Topics
  • 3271 Solutions
Registered:

@Duct 

 

I would make contact with the Good Things Foundation rather than o2..

 

https://www.goodthingsfoundation.org/

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 8
112 Views

MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

@Duct 

As per the link I provided, you need to enquire in any O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
110 Views

madasaf1sh
Level 78: King of Kings
  • 12384 Posts
  • 79 Topics
  • 3271 Solutions
Registered:

 They are wanting to be a partner, and the only way to do this is to speak to the Good Things Foundation, as they also partner with over networks and there is a whole process to follow..

 

And if a registered charity they will have to prove this to them, and go through a governance process..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 8
71 Views

MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

We co-founded the National Databank with the UK’s leading digital inclusion charity, Good Things Foundation. The National Databank provides free mobile data, texts and minutes to those living in data poverty. It’s like a foodbank, but for mobile data.  

Drop by and see us and ask for the National Databank in any of our O2 stores.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
68 Views

madasaf1sh
Level 78: King of Kings
  • 12384 Posts
  • 79 Topics
  • 3271 Solutions
Registered:

They want to provide sims to users of there services, in which case they either send people into a store, or do it themselves, which is what they are asking for via the Digital Inclusion Network which they have to sign up to as a registered charity 

 

https://www.goodthingsfoundation.org/our-services/national-databank 

 

 

Screenshot 2025-04-11 at 13.33.57.png

 

Also note this from the Databank site. 

Please note that individuals must access the National Databank for themselves and are unable to collect on behalf of anyone else.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 8
63 Views

MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

As all in the link I provided above in the first reply.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
61 Views