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MyO2 Error

MI5
Level 94: Supreme
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@Toby getting this when trying to log into MyO2 ?

Chrome on Win10

myo2error.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 1 of 21
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adamtemp64
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Just tried chrome and safari on my ipad ios 10.2 beta 2 no issue will try win 10 pc in a bit when home 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 21
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MI5
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Not a problem on my mob either - just on laptop?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 21
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adamtemp64
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Will test both pc and laptop in a bit but strange one at least some of the team are on perhaps as you tagged @Toby he can help or I note @Chris_K can help

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 21
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gmarkj
Level 67: Unsung hero
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Are you using a VPN or unsecured wifi?
Get something similar from some sites when using a VPN.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 21
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MI5
Level 94: Supreme
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@gmarkj wrote:
Are you using a VPN or unsecured wifi?
Get something similar from some sites when using a VPN.

Neither and as I said it's OK on phone on same wifi connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 21
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adamtemp64
Level 66: Unequalled
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ie 11 win 10 no issue just redownloading chrome on a plusnet adsl line

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 21
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adamtemp64
Level 66: Unequalled
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fresh chrome install win 10 no issue ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 21
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Cleoriff
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@MI5Just tried on laptop Win 10 using FF..no problem. Mobile using Chrome all working fine..

Veritas Numquam Perit

Girl in a jacket
Message 9 of 21
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MI5
Level 94: Supreme
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Must be just me then LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 21
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