Solved: Mobile data and signal issues

Anonymous · ‎02-01-2017

Over the past month or so I have been getting terrible signal and mobile data issues. Where ever I am weather it be in the middle of the countryside or the centre of s large city which would normally provide good signal/4G, it is appearing that I have no signal and that I have 4G but when I try to do something requiring 4G it tells me I have no connection. This is a really irritating problem and really need to sort it out!

MI5 · ‎02-01-2017

There are some things you can check here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140... but in all honesty you may be best going straight for a new sim as yours maybe fauty. Either that, or the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎02-01-2017

There are some things you can check here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140... but in all honesty you may be best going straight for a new sim as yours maybe fauty. Either that, or the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.