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Durham 3G Switch off More Info

madasaf1sh
Level 78: King of Kings
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Looks like o2 have issued more information on the 3G switch off in Durham

 

https://news.virginmediao2.co.uk/virgin-media-o2-issues-3g-switch-off-reminder-to-durham-residents/

 

  • As announced in early January, Virgin Media O2 will switch off 3G services in the city of Durham in April as part of long-term plans to deliver faster and more reliable 4G and 5G connectivity for customers
  • While the vast majority of customers will not need to take any action, the operator has contacted customers who have recently been in the area to provide further information and support
  • Customers who currently don’t have a 4G device will lose access to mobile data services if they don’t take action before 2 April
  • Customers can visit their local O2 store for more information and support, and they are also reminded they can use O2 Recycle to responsibly and sustainably dispose of their old handsets in exchange for cash

 

There is still no mention of what is happening with 4G calling on PAYG 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
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Obviously now contacting people who have connected to 3G recently in Durham and not just residents.

Makes sense

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Enlli
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As they only mention data it seems dropping down to 2G is acceptable for now, despite them saying they wanted to reduce the reliance on the service

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
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