Evening delivery what a joke

[Anonymous]

after I frustrating weekend trying to order an iPad Air with the online site s redwing up n ,e 3 times twice tacking the £118 upfront payment the one the phone Sunday the same happened to the sales girls so did an order separate Tom my account told me I could sort the extra 50% data later that I have been told I can't now 

nothing a all today to say my order was dispatched call CS to ne told evening delver yes can not be tracked we chat a waste of space no delivery told it will be with me tomorrow by web chat but there will. E no me home w are both on 13 hour shifts 

Not happy at all 

[Cleoriff]

Hi @Anonymous Sorry to say you  need to persevere by contacting CS..Until you get this device it is O2's responsibilty...Do not use live chat for this

http://www.o2.co.uk/contactus

Once your order has gone through successfully it will show in My O2 when the system updates

http://www.o2.co.uk/myo2

[jonsie]

As said you need to speak to them I'm afraid. I presume this is UK Mail? 

[Anonymous]

Cheers for the replays 

the order is there in my O2 but it just say not applicable at the bottom were the courier and tracking number should be and yes I understand it is UK Mail making the dlivery 

[Cleoriff]

The thing is @Anonymous sometimes the website takes a while to play catch up with your order details. I actually received my sim for a new tariff a couple of days before it was showing in My O2. However that is no help to you when waiting for a new device. ...If you are at all worried, as I said in my first post  then persevere with phoning O2..