on 03-11-2022 11:17
on 03-11-2022 11:17
Hello,
Any possibility of an optional 2 step verification option for when I log into my My 02 account.
I know there is a code that is sent to the phone when I access my account details in My02, but a 2 step verification option for logging into the account at the begining would be good, as if anyone hacked in they could see my phone numbers.
Just a suggestion really. All my email accounts have 2 step verification, as does my McAfee account. It certainly gives peace of mind.
😀
on 03-11-2022 11:20
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
on 04-11-2022 12:23
on 04-11-2022 12:52
on 04-11-2022 12:52
I would rather it not be an SMS as that just opens people upto MITM attacks.
It should be via a Authenticator App such as Google Authenticator or Microsoft Authenticator..