Solved: Re: Lack of Coverage

robatworkuk · ‎11-04-2019

Hi all,

What's the best route to report lack of 3G/4G signal to O2 in a certain area?

I used to be able to email on mycare@ but that has apparently been shut down now.

many thanks

MI5 · ‎11-04-2019

@robatworkuk as a business customer you can call 8002 to report issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎11-04-2019

@robatworkuk you can download the my network app & report it through their or myo2

MI5 · ‎11-04-2019

@robatworkuk as a business customer you can call 8002 to report issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Lack of Coverage

02 app

Regarding my phone

change address

Refund and close account .

Change name on account