Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6000 Views
  • 2 replies
  • 1 kudos

IPhone Facetime Audio calls to international iPhone

Hi, I have called to one of my frined using my iPhone facetime video call to USA using my Wifi Network When I have checked O2 charged me for the call on International Call rate. I have complained but the they are saying Facetime Audio calls to Intern...

krish by Level 1: Joiner
  • 9094 Views
  • 9 replies
  • 0 kudos

Business travel: experiences & tips

Hi everyone, Business travel has become, over the years, more and more normalised in our work culture. Some companies or positions require it regularly, to get teams closer together, supervise, review, or even to deliver and receive specific training...

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EmilieT by Former Staff
  • 11104 Views
  • 6 replies
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Aerial Direct

Since forever we have had a business contract with O2. Somehow, at some point we have ended up with Aerial Direct. We pay a fortune every month for 2 sim only phones - anything from £80-100. We don’t even know how we have ended up with them and now w...

Joanne2 by Level 1: Joiner
  • 24628 Views
  • 13 replies
  • 0 kudos

Resolved! Personal to Business Account Retaining Number Online

Because of Avios Point benefits of Creating a New Business Account online I would like to find a way of transferring my Personal O2 number to my new Business Account.I contacted online support, and they told me that the only way to do this was via a ...

How do you boost your productivity?

Hi everyone, Although quality is generally more important than quantity, it's easy to get overwhelmed by the amount of tasks to do, or let your mind drift and end up wondering where most of the day went. You can find online a lot of tips and tricks t...

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EmilieT by Former Staff
  • 3048 Views
  • 4 replies
  • 0 kudos

Remote working: pros and cons

Hi everyone, On the O2 Business blog, I found a very interesting article about remote working and some of the benefits, as well as challenges, that it brings. Being at work doesn’t have to mean being in the office any more. Work is something we do, n...

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EmilieT by Former Staff
  • 5165 Views
  • 9 replies
  • 0 kudos

Resolved! Telserve

I’ve seen a lot of comments about Telserve on here and after falling for their tricks, can anyone tell me if I have a cooling off period please?

Dawn by Level 1: Joiner
  • 4623 Views
  • 3 replies
  • 0 kudos

Resolved! Accounts

Can ANYONE tell me how I can get an answer from O2? Their chat line seems to be permanently waiting for an agent, their complaints line keeps me waiting interminably and I can't find the information I want on line - I get empty screens when I try to ...

Resolved! Call Merge on iphone X stopped working

My ability to merge calls on my iphone X (IOS 12.1.2) seems to have stopped working. It used to work perfectly however yesterday I was trying to merge two other callers and the call simply kept cutting out. My business partner had no issues using his...

PrismBC by Level 1: Joiner
  • 2544 Views
  • 2 replies
  • 0 kudos