puk code for old phone

[Anonymous]

In early August I asked for advice for getting the PUK code for my iphone 6+ as I wanted to pass the set over to a relative. I then was away i hioliday and forgot about the passcode etc., until reminded this week. I have since then got my PUK code but I am not sure of what to do next. I have placed my current sim card from my iphone 7+ into my old phone and teh PUK code is [removed]. PLease can you help me

[Cleoriff · Accepted solution]

Hi @Anonymous  are you actually talking about the PAC code? If so all information here

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

If its PUK code you need to unblock your device...then help here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

If you have any further problems then ring customer services https://www.o2.co.uk/contactus

[MI5]

It sounds like you need an unlock code, not a PUK.
See the manual method here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[Marjo]

Hey @Anonymous, how are you getting on? Do take a look at the guides linked to above and let us know if you have any further questions!