iPhone voicemails

[Anonymous]

Hello,

I've recenty upgraded to an iPhone 6S on PAYG big bundles, from an iPhone 5C pay monthly. On my last my 5C, whenever I recieved a voicemail, I could listen to them from a list instead of having to call a number, which is what I have to do on the 6S. I was wondering if there was a way to change this to how I had it on the 5C?

[MI5]

Visual voicemail is not available on PAYG, unfortunately.

[Anonymous]

Ok, thank you!
Just 1 more quick question, are the 30 day sim only contracts auto rolling?

[Cleoriff]

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@Anonymous wrote:
Ok, thank you!
Just 1 more quick question, are the 30 day sim only contracts auto rolling?

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Yes they are....

https://www.o2.co.uk/shop/sim-cards

[MI5 · Accepted solution]

Yes they are but you are not tied in to a long contract.
You can cancel at any time (and you will get visual voicemail)

[Anonymous]

I have a pay monthly contract on a iPhone 6s plus, and visual voicemail doesn't always work for me either, also today, as of 11:30 I now can't make any calls on the O2 network, very disappointing, C'mon O2 get your act together.

[MI5]

Sounds like a network issue in your case http://status.o2.co.uk/

[jonsie]

If this is a recent problem then it's a network issue I'm afraid. If nothing is showing for your postcode you can report it through the status page or via the My Network app.

[Anonymous]

In my case O2 don't have a network issue, however, they do have an automated administration error, I pay for my contract on time every month, yet my online bill has not been updated, and so due to an apparent overdue bill, the automated system has placed a bar restriction on my account.

I can't even ring O2 via their free numbers from my phone, so I contacted O2 via live chat, and by the end of my live chat, I was told that my bar restriction would remain in place, until I payed my apparent overdue bill, and to contact the payment team from my phone !!!

how can I contact O2 when the automated system won't allow me to contact O2, Hmmmmmm

[MI5]

Call into an o2 shop and use their phone or use the landline number off the contact us link at the bottom of the page.