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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9647 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383392 Views
  • 4 replies
  • 0 kudos

iPhone visual voice mail red dot when I don't have voice mail

Hi all, So I'll start by saying I dont have or use voice mail. I have turned it on checked for messages and don't have any, called myself, left a message, deleted it and then switched off voice mail but I am still getting this damn red dot or visual ...

Anonymous by Not applicable
  • 11908 Views
  • 9 replies
  • 0 kudos

Resolved! Sent for repair..

iphone 5cCracked screenVertically from top to bottom only left hand side worksHave insurance Collected yesterday around 10 am 17/11/15 from my apartment Was just wondering, has anyone sent a phone in for repair how long it was til they got their phon...

Anonymous by Not applicable
  • 3911 Views
  • 3 replies
  • 0 kudos

Resolved! iPad Pro

Could you please tell me when you will have the iPad Pro available

Anonymous by Not applicable
  • 11741 Views
  • 43 replies
  • 0 kudos

Resolved! Iphone 5S

The screen is black and not working. The phone home button/lock button has no effect on the phone when pressed and the screen is still black and unresponsive. The phone does make noise, as I can hear the phone ringing but cannot answer it as the scre...

Anonymous by Not applicable
  • 3407 Views
  • 3 replies
  • 0 kudos

Resolved! Unblocking phone

phone number******* phone has been found by hotel staff. Please open up the line again?

Anonymous by Not applicable
  • 3441 Views
  • 2 replies
  • 0 kudos

Resolved! Can i use my o2 plan on a sim free phone?

My smartphone has been damaged and it is not repairable, I have paid off my device plan but still have my monthly tariff.If i buy a sim free smartphone and put my sim card into that, will i be able to use the tariff on there?Thanks

Anonymous by Not applicable
  • 13168 Views
  • 5 replies
  • 0 kudos

Sim card stuck in iPhone 6 (without tray)

Hi guys,Bit of a disaster this morning. I recieved my new iPhone 6 from O2 and a regular-sized sim. Obviously the regular sized sim would not fit and I needed to cut it down to a nano sim. I've never done this before and it was very frustrating. Anyw...

Anonymous by Not applicable
  • 23581 Views
  • 19 replies
  • 0 kudos

Resolved! iPhone 6s burning battery and data

Hi, I have just upgraded, I had an iphone 6 previously and now have a 6s. My average usage each month in terms of data was under 1gb with my iphone 6 - I have exactly the same apps etc as I restored the backup from my icloud on the 6s but have used n...

Anonymous by Not applicable
  • 6040 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone 6plus iOS 9 - No YouTube over 3G/4G

Hi Guys, Has anyone got any advice, experience of this problem with the iPhone 6plus on iOS9? When I use YouTube over Wifi its fine, when I use cellular data it tells me that there no internet connection using the YouTube app. Carrier: O2 21.0Mobile ...

Anonymous by Not applicable
  • 6900 Views
  • 10 replies
  • 0 kudos