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iPhone 6 not activating IMessage or FaceTime

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Anonymous
Not applicable

on ‎19-02-2016 03:29

on ‎19-02-2016 03:29

Hiya

I joined 02 yesterday I put the sim in My iPhone 6 and tried to iMessage someone it wouldn't send.

I went into settings and switched it on I came up with a error message saying

''An error occurred during activation Try again''

How can I fix it I've been trying for ages it's now 3 in the morning and it's still not working

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:

on ‎19-02-2016 05:12

on ‎19-02-2016 05:12

iMessages will work regardless of data package 

 

Try the advice here https://support.apple.com/en-gb/HT201422

 

What tariff are you on ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Curr946
Level 26: Upbeat
  • 2174 Posts
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Registered:

on ‎19-02-2016 05:08

on ‎19-02-2016 05:08

You need to call 202 or 4445 for pay n go, and have idata enabled on your account.
Current Phone: Sony Xperia XZ Premium
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎19-02-2016 05:12

on ‎19-02-2016 05:12

iMessages will work regardless of data package 

 

Try the advice here https://support.apple.com/en-gb/HT201422

 

What tariff are you on ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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Registered:

on ‎19-02-2016 06:34

on ‎19-02-2016 06:34

I assume your sim card is active, is you can make calls etc?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎19-02-2016 12:22

on ‎19-02-2016 12:22

Follow the advice given by @adamtemp64 or go back to where you got it from as you are still in your cooling off period you can get a replacement

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