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iPhone 6 nano sim

Anonymous
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I've received my iphone 6 and new nano sim which I've put into the phone. Do I have to activate the sim? I was told to just put it in and it would just update to my network.
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jonsie
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jonsie
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Message 2 of 11
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Anonymous
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I'm having the same problem david. Putting nano sim in but still not recognising it. Guess i'll have to ring up tomorrow unless you've had some luck?

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MI5
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As per the link above, you need to activate the new sim cards by completing this http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 11
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Anonymous
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I'm a new o2 customer though and apparently i have the right sim which should work

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Anonymous
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@Anonymous wrote:

I'm a new o2 customer though and apparently i have the right sim which should work


Contact O2 Customer Services so they can check your new account or to check any porting if you've moved from another network. 

 

Contact O2.

 

Message 6 of 11
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Anonymous
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Im confused ... easily done I'll admit, but I'm still confused. Have taken delivery of my new iphone 6. Had an old iphone 4s and want to keep the number. Wife will take on the 4s. Have sim swapped the phones to keep my old number. 4s went 'No Service' after 2 hours, but new iphone 6 is still 'No Service' some 14 hours later. Is that to be expected? Do i just wait now? I kind of expected the phones to swap at the same time ...

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Bambino
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Have you tried switching your new phone on and off?

I DO NOT WORK FOR O2



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Message 8 of 11
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Anonymous
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Just done it ... and it works! Ta.

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Bambino
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Glad that worked for you . slight_smile

I DO NOT WORK FOR O2



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Message 10 of 11
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