Solved: Problem downloading photos in messages

Moyzi · ‎20-09-2014

Hi

Wondering if anyone else is having this issue? When I receive a photo in a message it gets stuck on the "downloading" stage then when I turn my phone off and on it goes white with a question mark inside it?

Any idea how to fix this?

MI5 · ‎20-09-2014

Someone had this problem yesterday and fixed it by resetting iMessage, strangely enough.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎20-09-2014

Hi

Sometimes it can hinge on data strength connection.

One way round is ask the person to send you the picture via e mail or Whatsapp or imessage if they are using an iPhone ,and try that way.

MI5 · ‎20-09-2014

Someone had this problem yesterday and fixed it by resetting iMessage, strangely enough.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-09-2014

it was me lol, hi i had this problem i removed all imessage addresses then put them back in and it seemed to fix mine

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