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iPhone 5 and MMS

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Anonymous
Not applicable

on ‎24-10-2012 19:26

on ‎24-10-2012 19:26

Hi all,

 

Well I'm loving my iPhone 5 but one thing that's really bugging me are MMS message's. Whenever I receive a MMS rather than the phone displaying the pic I get a text from O2 saying I've received a new multimedia message and to view it I have to login to the my messages bit of O2. How can I change it so pics show on the phone?

 

Many thanks

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MI5
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‎24-10-2012 19:44 - edited ‎24-10-2012 19:45

‎24-10-2012 19:44 - edited ‎24-10-2012 19:45

Check your apn settings are correct for the type of data plan you have. See the iphone faq thread for details. http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/FAQs-Apple-iOS-Devices-iPhone-iPad-etc/td...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152278 Posts
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Registered:

‎24-10-2012 19:44 - edited ‎24-10-2012 19:45

‎24-10-2012 19:44 - edited ‎24-10-2012 19:45

Check your apn settings are correct for the type of data plan you have. See the iphone faq thread for details. http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/FAQs-Apple-iOS-Devices-iPhone-iPad-etc/td...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Pickles
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In response to MI5
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‎24-10-2012 19:47 - edited ‎24-10-2012 19:48

‎24-10-2012 19:47 - edited ‎24-10-2012 19:48

You could compare your media settings with the ones displayed here : iPhone Help

 

Or where MI5 says slight_smile

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Anonymous
Not applicable
In response to Pickles

on ‎25-10-2012 23:24

on ‎25-10-2012 23:24

Thanks for the help guys and girls. The first advisor I spoke too on the online chat advised changing my MMS settings, he sent an email and after changing the MMS it was well and truely mucked up. I've incured a 59p charge as a result which tbh I'll not lose any sleep over. MMS then stopped altogether even after a reset so I went back to the online chat and was told my MMS had been disabled due to a technical error...the guy activated it again and said he'd set it up so picture messages appeared on the phone rather than having to login.

 

Seems okay now.

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