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how to unlock my phone

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Anonymous
Not applicable

on ‎19-12-2017 14:59

on ‎19-12-2017 14:59

Hi all

Quick question. I just bought the Iphone X and now need to unlock my old iphone 6s before passing it to my daughter. The O2 store weren't very helpful.

 

Any help greatly appreciated.

Thanks, Sean.

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MI5
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on ‎19-12-2017 15:02

on ‎19-12-2017 15:02

Hi @Anonymous

See our help guide here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎19-12-2017 15:02

on ‎19-12-2017 15:02

Hi @Anonymous

See our help guide here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎19-12-2017 16:07

on ‎19-12-2017 16:07

Hey @Anonymous! Let us know if the above guide helped with your query and if you have any further questions we could help with? slight_smile

 

Thanks @MI5!

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Anonymous
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on ‎27-12-2017 17:13

on ‎27-12-2017 17:13

Thank you that was very helpful 😃👍
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MI5
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on ‎27-12-2017 17:14

on ‎27-12-2017 17:14

Glad we could help you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎28-12-2017 00:58

on ‎28-12-2017 00:58

Always glad to help 😁 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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