Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8266 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 368114 Views
  • 4 replies
  • 0 kudos

Resolved! iOS11.1.1 - Frozen Iphone Screen

Dear all, Despite updating the firwmare to iOS11.1.1, I am still experiencing frozen/unresponsive screen on my ipohone 8 plus. This is more common when I am trying to disable Airplane mode after a long period (e.g. 5 hours). Anyone having this proble...

mavericke by Level 3: Thinker
  • 5547 Views
  • 5 replies
  • 0 kudos

Resolved! How can I get family plan discount?

I got new iPad Pro from O2 shop for a week and been waiting for text message from O2 about family plan discount but I didn’t get any text messages.i have already tried to text to 21500 but it doesn’t work.how can I do?

Anonymous by Not applicable
  • 4854 Views
  • 3 replies
  • 0 kudos

Resolved! Smashed screen

I have smashed my screen,can I get it repaired if it is still under the 1 year warranty

Anonymous by Not applicable
  • 4423 Views
  • 3 replies
  • 0 kudos

Resolved! help

cant find my o2 

Toploft by Level 1: Joiner
  • 3899 Views
  • 4 replies
  • 0 kudos

Resolved! Change of device

How do I change the device on the app? I used to have à Samsung but now I have a Iphone?

Anonymous by Not applicable
  • 7077 Views
  • 4 replies
  • 0 kudos

texting

I recently changed my account to a pay as you go option, keeping my same number, the same phone, and the same provider O2 - but a new sim card. At this point my mother's texts to me would no longer come through to me, although she gets mine???? She l...

Anonymous by Not applicable
  • 2960 Views
  • 3 replies
  • 0 kudos

Resolved! broken phone on delivery

i was just delivered a phone. the phones back has been torn off..the screen is shattered what can i do ..can anybody help please..ive tryed to talk to them..they fob me off with its not their department,,i simply want a replacement thats all. im not ...

Anonymous by Not applicable
  • 3413 Views
  • 1 replies
  • 0 kudos

Resolved! No service

Help my phones saying no service I can’t connect to internet or make calls or texts, I’ve took my sim out cleaned it and hasn’t worked I’ve re set my network settings and I’ve restarted my phone I’m stressed to the max sick of o2 and crap i phones wo...

Anonymous by Not applicable
  • 6175 Views
  • 10 replies
  • 0 kudos

Resolved! Sim swap

I’ve smashed my phone and now want to use my spare iPhone but To swap my sim I need to get a code sent to my old phone but I can’t read the message due the the cracked screen. What do I do?

Anonymous by Not applicable
  • 4385 Views
  • 6 replies
  • 0 kudos

Resolved! SIM card

I’m trying to put my normal monthly SIM card into a different phone but it says the sim is not supported

Anonymous by Not applicable
  • 1743 Views
  • 1 replies
  • 0 kudos