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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9549 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383075 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone says it needs to be restored

Hi, i plugged my phone in as normal last night and in the early hours i woke to my phone displaying a message stating that it needs to be plugged into itunes and restored. When plugged into itunes it gives two options, update or restore. Ive tried bo...

Anonymous by Not applicable
  • 1859 Views
  • 2 replies
  • 0 kudos

Changing account details and name on account

My step daughter has recently turned 18 and she wants her phone contract to be on her name now and pay the bill herself but wants to keep the number she has that’s on the contract I got her. How do I go about sorting this.

Anonymous by Not applicable
  • 4712 Views
  • 7 replies
  • 0 kudos

Resolved! Recovering a deleted call

Hi I missed two calls yesterday (19/12/17) and for some inexplicable reason, deleted the entry from my recent call history log. Is there any way I can find out what these numbers were or do I need to wait for my next bill (which will be in Jan)? I've...

Anonymous by Not applicable
  • 4300 Views
  • 7 replies
  • 0 kudos

4g

Ok, got an iPhone 6s 3 months old , 4g enabled, new sim installed today, live in a good 4g area. My wife has exactly the same phone/setup. At home I cannot get 4G anywhere, only E or occasionally 3G. Wifes works 4G everywhere. I can get 4G on my phon...

Anonymous by Not applicable
  • 2363 Views
  • 5 replies
  • 0 kudos

Resolved! International calling

I am in Mexico I am trying to make calls abroad and each time a message says I am sorry you are unable to make international calls.i cannot call o2 support. I tried on iPad chatting with gurus but for some reason the type box will not show so cannot ...

Anonymous by Not applicable
  • 2923 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone 5s

My phone kept searching for a signal , it was working on WiFi , I decided to do a factory reset , now it is saying my phone could not be acivated , can anyone help ?

Anonymous by Not applicable
  • 2683 Views
  • 7 replies
  • 0 kudos

Resolved! Locked phone

I have recently not renewed by O2 contract as they have stopped Tugo which I needed for reception at home. I have transferred to another provider and used the Pac code. I have inserted the SIM card, but apparently the phone is still locked by 02. Wha...

Anonymous by Not applicable
  • 2897 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 8+ screen

Does anyone know which screen the o2 iPhone 8+ models has? A1897? Or some other..How does one find out?The reason I ask is that I had a look at one in an o2 store today as am due an upgrade on Monday and as can't stand the X my only option seems to b...

jtuk by Level 3: Thinker
  • 1826 Views
  • 1 replies
  • 0 kudos

Resolved! Is 32gb enough

I have a 32gb iPhone 7, but not sure if 32gb is enough. I use the phone to make calls and send texts, photos and videos, emails and internet, Facebook and music and have iCloud on the the phone

Anonymous by Not applicable
  • 3852 Views
  • 9 replies
  • 0 kudos