This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

busted phone

kimberleyyyy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-04-2020 14:32

on ‎16-04-2020 14:32

my iphone is busted the top half of the screen doesnt work and unfortunately i havent got any insurance. im not sure if o2 do this but when i was with ee i could pay an amount to get a new one sent to me can i do this with o2?

Message 1 of 3
674 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151814 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎16-04-2020 14:33

on ‎16-04-2020 14:33

@kimberleyyyy 

O2 don't do that.

You'll need to get it repaired or buy a new one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
671 Views
0 Kudos

jonsie
Level 94: Supreme
  • 95697 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎16-04-2020 14:35

on ‎16-04-2020 14:35

Have a look at your upgrade options in My O2

If the phone is still under warranty check the manufacturers website for repair

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
669 Views
0 Kudos
Top