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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9616 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383282 Views
  • 4 replies
  • 0 kudos

Lightning port adapter for aux cable

I just recently got my iPhone 11 delivered however I’m unsure if I should have got the little adapter that allows you to connect an auxiliary cable to play music thanks in advance

Kieran4 by Level 1: Joiner
  • 1167 Views
  • 6 replies
  • 0 kudos

Unlocking my old phone

I recently upgraded my iphone from 6 to 7 and filled out the online form to get the code to unblock old phone. I have been sent emails saying they cannot 'unlatch' it which is NOT what I want. Can anyone help me as all I want to do is unlock it so th...

CDMcM by Level 1: Joiner
  • 573 Views
  • 3 replies
  • 0 kudos

International shipping

Hello! So I wanted to treat myself and upgrade from my iPhone 8 to an iPhone 11 in these coronatimes. I study in the U.K, but I’m currently in Sweden (my parents live here) cause my uni closed before lockdown happened. So my question is if anyone kno...

Data on or off

If my data is turned off and I am connected to WiFi can I still send email, text messages and use wats app? on my iphone SE?My husbands ipone SE will send and receive every thing even when data is turned off. Can any one help - thanks

Jenny1 by Level 1: Joiner
  • 600 Views
  • 2 replies
  • 0 kudos

ipone XR

I have a iphone XR. It switches itself off frequently. Trying to back it up so i can re-set it. Does not want to back up either.?

Voicemail vanished

I’ve just changed tariffs and my voicemail has vanished... how do I get it back ??

Poots81 by Level 1: Joiner
  • 727 Views
  • 3 replies
  • 0 kudos

Apple Watch

Hi, this might be a stupid question but would I have to pay extra to add my Apple Watch to my monthly plan to use mobile data?

Rachel25 by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Refurb or new...

Hello...Just wondering... when o2 send replacement phones for phones under warranty, are they refurbs or just unboxed brand new phones???I'm 2 months into a 30 month contract and want to insist upon a brand new phone (I'm not bothered about the box) ...

Unable to make calls

I am unable to make outgoing calls. When I ring any number it's silent then goes onto the timer as if I'm on the call. I rang my boyfriend's number and it rang through, he picked up but I couldn't hear anything. Unable to find any online chat service...

deposit

Hello! I paid a £300 deposit for my phone and was told if i called up (which i obviously can’t) i could receive the deposit back into my bank account (which i need, as a student, to receive back ASAP) and if i didn’t call up before my third bill was ...