Hi @hughbert32 Sorry to hear you are having issues with your sim card.
Please see the guide on alternative ways to contact O2. Guide: How to
find help & contact O2 Hope this helpsStacey
Hi @Malcp Unfortunately we cannot access accounts on the community forum
so i cannot look into it. I would suggest trying to get hold of Customer
service on 202 so they can better explain whats going on with your
discounts and charges. When your cont...
Hi @Sophie7 If you would like to transfer a number from another network
or from pay as you go please follow the link and fill out the form.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-numberIf
you just wanted to change y...
Hi @Snowy347 Did you receive any information regarding you order via
email? You will also be able to track your order by logging into the My
O2 app - Manage your account - Other services - Track my order. Please
be aware things may take a little long...