@Sammielou The usual timeframe is 24-48 hours but unfortunately it's
going to be delayed due to the C-19 situation at present. I don't have
an exact timeframe but it appears people have been waiting days if not
weeks for their requests to go through.
@Johnkempsonsmit If you have a billing query, you can check your latest
bill online by logging into your My O2 account. If you wish to discuss
it further, you should call customer services, although waiting times
are longer than usual at present. You...
@MI5 wrote:@MercyWaters wrote:they said they manufacture new phones
specifically to be used as replacementsCorrect. By using old phones as
parts bin.Makes sense. Good to know
@MercyWaters @MI5 I have personally had my iPhone replaced with a brand
new one in an Apple store. This was a 7 Plus so probably about 3 years
ago now - it may have changed since then. Either way, I hope your
replacement is with you soon!
